SECURITY AND PRIVACY

Health data deserves careful handling.

When personal and health data are involved, it matters who can access them, what is shared and how long data are kept.

01

Transfer and access

Data are transferred over encrypted connections. Sign in and permissions limit access according to the service.

02

Patient control

Patients choose which information and documents to share with a clinician in supported scenarios.

03

Data retention

Retention differs by service and data category. A patient account can retain documents and history for longer periods; the relevant privacy notices explain the rules.

04

Purpose of the system

Galenio supports communication, translation and information handling. It does not diagnose or make independent clinical decisions. Automatic translation can contain errors; verify important details with a clinician.